Terms of Use

Agreement and eligibility

These Terms govern use of Tonèl, a product operated by KreyAI Technologies LLC, based in Arizona, United States. Organizers must be at least 18 or the age of legal majority where they live and able to enter a binding agreement.

What Tonèl provides

Free-event V1 lets organizers publish free events, issue reservations and secure QR tickets, manage team access, communicate material changes, export attendee lists, and check attendees in. Tonèl is a technology service, not the event organizer, venue, promoter, insurer, security provider, or emergency service. A listing is not Tonèl endorsement.

Private-beta payments

Live payment processing and payouts are disabled during the private beta. Any Stripe transaction used for controlled testing is in Stripe sandbox; Stripe remains authoritative for payments, refunds, disputes, and payouts. Tonèl does not operate a wallet or escrow service.

Organizer responsibilities

• Provide accurate event, venue, time, capacity, accessibility, age, and entry information.
• Have authority to host and ticket the event and to use submitted names, images, trademarks, and content.
• Handle permits, licenses, insurance, staffing, safety, accessibility, and legal compliance.
• Promptly record material changes or cancellation so attendees can be notified.
• Use attendee data only for event operations and separately authorized purposes.
• Protect team access and remove members who no longer need it.

Attendee responsibilities

Attendees must provide accurate reservation information, protect ticket links and QR credentials, follow lawful event rules, and avoid duplicating, improperly transferring, or attempting to reuse a checked-in or revoked credential.

Enforcement and availability

Tonèl may investigate reports, request verification, limit reservations, remove content, revoke tickets, restrict features, or suspend accounts when reasonably necessary to protect people, the service, or legal rights. Serious or urgent matters may be acted on without advance notice, with human review of appeals where appropriate.

The private-beta service may change and is provided for evaluation. To the extent permitted by applicable law, these Terms are governed by the laws of Arizona, without regard to conflict-of-law rules. Nothing in these Terms limits rights that cannot lawfully be limited. Questions or notices may be sent to support@tonel.app.